Frequently Asked Questions

Shipping

How long does shipping take?
Orders are processed within 2–4 business days. US delivery typically takes 7–15 business days depending on the item. You’ll receive tracking as soon as your order ships. [WILL: confirm these numbers match your Shipping Policy before publishing]

Do you offer free shipping?
Yes — free US shipping on all orders over $50.

Products & Materials

What are your jewelry pieces made of?
Materials vary by piece and are listed on every product page — including 316L stainless steel, zinc alloy, copper, enamel, and 18K gold plating.

Will the rings fit me?
Most ShroomLuxe rings are open-band and adjustable, so one size fits most.

Returns & Exchanges

What is your return policy?
We offer 30-day returns. See our Refund Policy for full details.

Gifting

Are your products giftable?
Very! Browse our Gifts Under $30 collection for easy picks.

Contact

How do I reach you?
Email support@shroomluxe.com or use our contact form.